Terms of use

1. INTRODUCTION

These Terms of Use (“Terms”) outline the rules and regulations for the use of this application titled “RANG: Download Video Status”, website and/or web portal available at https://www.therang.app/ (“Platform”), on all web browsers across all devices (as made available by RANG) on the app stores including but not limited to Google Play Store. The Platform is a medium to provide users a space to stream and consume audio-video content and also provide such other services as may be introduced / informed by the Company through its Platform or otherwise from time to time. (“Services”).

The following terminology applies to these Terms, our Privacy Policy and all other agreements found on our Platform: “User”, “visitor”, “you” and “your” refers to you, the person logging on the Platform, the user of the Services, and compliant to the Company’s terms and conditions. “Company”, “ourselves”, “we”, “our(s)” and “us”, refers to our Company i.e. ReelSaga Innovations Private Limited, having its registered office at Nahar Amrit Shakti, Chandivali, Mumbai, Maharashtra, India, 400072. For the purpose of these Terms, User and Company shall hereinafter be collectively referred to as “Parties” and individually as “Party”. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to same.

These Terms will govern the relationship between the Parties sets forth the terms and conditions by which you may access and use the Platform and our Services, products, and Content. For the purpose of these Terms, “Content” shall mean any materials, information, video, audio visual content, sound recordings, cinematograph films, or other material that can be viewed by Users the on our Platform.

Further, these Terms along with all our other policies and regulations (as available on the Platform) constitutes valid and binding agreement between you and the Company. The present Terms, which shall form a binding agreement upon the Users, are produced in the English language. The present Terms in English, i.e. the original language, shall take precedence over any translation of the present Terms along with all other policies and resources provided herewith.

By accessing or using the Platform and/or the Services, you accept to be bound by these Terms including our other policies (including without limitation Privacy Policy and Community Guidelines). Discontinue the use of this Platform if at any point you do not agree to or accept all of the present terms and conditions which are subject to amendment from time to time. It is hereby strongly advised that you read the present document carefully, as continuing to use our Services would entail an unequivocal consent to all the terms and conditions mentioned herein in these Terms. If you do not agree to these Terms, you are not entitled to avail of / use the Platform or the Services and any use thereafter shall be unauthorized.

By signing up for or using the Service, you acknowledge that you are 18 or over and can legally contract under the Indian Contract Act, 1872 (or any equivalent law in any part of the World where Services are being used or accessed) and agree to the Terms. If you are a minor, you may use the Service only with the involvement of a parent or guardian.

2. ACCEPTING THE TERMS

You can accept the Terms by accessing or using our Services and/or the Platform. You understand and agree that we will treat your access or use of the Services and/or the Platform as acceptance of the Terms from such usage onwards.

By accessing or using our Services, you confirm that you form a binding contract with the Company, and agree to comply with the conditions and provisions of these Terms as well as our other policies including without limitation privacy policy available at https://www.therang.app/ (“Privacy Policy”) and community guidelines available at https://www.therang.app/ (“Community Guidelines”). Your access to and use of our Services is further subject to our Privacy Policy and all other policies on the Platform as released and/or amended from time to time which can be found directly on the Platform or the web portal, or wherever the Platform is made available for download, on your mobile device’s app store, and are incorporated herein by reference.

If you are accessing or using the Services on behalf of a business or entity, then (a) “you” and “your” includes you and that business or entity, (b) you represent and warrant that you are an authorized representative of the business or entity with the authority to bind the entity to these Terms and that you agree to these Terms on such entity’s behalf, and (c) your business or entity is legally and financially responsible for your access or use of the Services as well as for the access or use of your account by others affiliated with your entity, including any employees, agents or contractors.

During your usage or access of our Services and/or Platform, some of our Services or Content may consist of software that is downloaded to your computer, phone, tablet, or other device. You agree that we may automatically upgrade those Services or Content, and these Terms will apply to all such upgrades.

Access to certain Services or features of the Services may be subject to age restrictions and may not be available to all users of the Platform.

3. AMENDMENT TO THE TERMS

With the aim to ensure that the Platform is deployed in the most effective and efficient manner possible, the Company reserves the right to amend / modify / change / revise these Terms or any part thereof from time to time at its sole discretion. You should look at the Terms regularly to check for such changes. We will also update the “Last Updated” date at the top of these Terms, which reflect the effective date of such amended Terms. Notwithstanding anything contained herein, your continued access or use of the Services and/or Platform after the updated effective date of any revised Terms or part thereof constitutes your acceptance of such revised Terms. If you do not agree to the revised Terms, you must stop accessing or using our Services and/or Platform.

4. AGE RESTRICTIONS

Save and except in case of business entity / corporate entity with independent legal status, You must be at least 18 years of age to become a user of the Platform. For persons below age of 18 (eighteen), it is hereby deemed to be construed that you are using the Services and the Platform with the express supervision and consent of your parent and/or legal guardian, who have reviewed and agreed to these Terms on your behalf and discussed the same with you. However, if by virtue of your local law, you are necessitated and required to be of a certain age, that is above 18 (eighteen) years to use any such services as offered by our Platform, then such law shall take precedence over this clause and any usage of our services not in consonance with the local laws would only form a liability upon such person going against the local law and no liability would fall upon us. You hereby represent and warrant that the details provided by you (including without limitation your name, age, gender, contact details) are not fraudulent and are completely true. The Company reserves the right to take necessary actions against you as may be available under the applicable laws in the event any such information provided by you is false and/or true and correct information is intentionally not furnished to the Company.

5. PERSONALIZATION

The Company designs its Services to be personalized for each User. For the purpose of tailoring Content recommendations, the Company may consider various factors, including the User’s selected interests, Content viewed, viewing duration and timing, click activity, time spent on specific Content, profile views and interactions, as well as engagement metrics such as likes, comments, and shares, and various other metrics or data points. This enable the Company to recommend Content that may be relevant or of interest to the User.

For additional details, please refer to our Privacy Policy.

6. YOUR ACCOUNT WITH US

To access and use our Services, you must create an account with us, i.e., on the Platform. When you create this account, you must provide accurate and up-to-date information about yourself including without limitation your name, age, gender, phone number, email address, etc. It is important that you maintain and promptly update your details and any other information you provide to us, to keep such information current and complete. The present Terms are also accessible to you on the web portal and Platform at all times.

We require that you use your own name as your user name. You shall not: (i) create any account for anyone other than yourself without such person's permission; (ii) use a username that is the name of another person with the intent to impersonate that person; (iii) use a username or account that is subject to any rights of a person other than you without appropriate authorization; (iv) use a username that is a name that is otherwise offensive, vulgar or obscene or otherwise unlawful.

It is important that you keep your account password confidential and that you do not disclose it to any third party. we shall not be liable under any circumstance for your account being hacked or used by any third party, be it by negligence on your part or caused by any other reason. You agree and undertake that you are responsible for any activity that occurs through your account. By allowing others to access your account, you agree that such individuals are acting on your behalf and that you are bound by any actions / inactions made by such person. We can terminate your account or place your account on hold in order to protect you, the Company or our users from identity theft or other fraudulent activity. You agree that you are solely responsible (to us and to others) for the activity that occurs through your account on our Platform If you know or suspect that any third party knows your password or has accessed your account without your consent, you must notify us immediately at contact@reelsaga.in as well as change your account password if the same is still accessible by you.

We will collect some of your personal information for creating your account with us, the details of which can be accessed in our Privacy Policy, it is recommended that you peruse all legally binding documents before creating an account and availing our Services. Once you have created and/ or accessed your account or used the Services either through the Platform, it shall constitute an acceptance of the present Terms and any other allied policies including our Privacy Policy.

We further reserve the right to, at any time and at our own discretion, remove, rename, reassign, cancel or ask to change any user account name, tag, related imagery, or links whenever deemed appropriate by us. This may be done by us with or without notice and with no obligation to give a reason for such actions. However, in case we attempt to give such notice through reasonable channels such as email, texts, or in-account notifications and the same is not received and/or acknowledged by the you, then no future liability shall be created upon us towards you or any third-party.

If you no longer want to use our Services and would like your account deleted, contact us at contact@reelsaga.in and we will provide you with further assistance and guide you through the process. Further, if you use a mobile device, please be aware that your carrier's normal rates and fees, such as text messaging and data charges, will still apply. In the event you change or deactivate your mobile telephone number, you agree that you will update your account information on the Platform within 48 hours to ensure that your messages are not sent to the person who acquires your old number. You may also delete your account through our web portal and Platform by accessing the account settings. It is pertinent to note that once you choose to delete your account, you will not be able to reactivate your account. Once the account is deleted, you will not be able to recover/restore any purchases made by you on the Platform while availing the Services.

Please note that certain Services, features, or Content, may not be available to the User if the User has not created an Account on the Platform and is accessing the Platform, however, these may be subject to the sole discretion of the Company. Notwithstanding anything, these Terms will still apply to such Users accessing the Platform and/or Content without creating the Account on Platform.

7. SUBSCRIPTION PLANS, PAYMENT, BILLING, CANCELLATION REFUNDS

I. Subscription Plans: Company may offer various Subscription Plans. These may include:

• Free basic plans with or without advertisements on the Platform while viewing the Content with limited access or features (“Basic”).
• Some of the Content made available on the Site can be availed only by registered Users who have registered under a subscription model. You may need to register yourself on the Site to avail these services on a subscription model ("Subscription Plan"). RANG may offer different kinds of Subscription Plans, each of these Subscription Plans will be subject to different limitations and restrictions and the cost of each of these Subscription Plans may vary. You may choose more than 1 Subscription Plan during a given period. (“Premium”).

Free Trial: Some of the Subscription Plans may be available with a free trial. The free trial period may last for a period of 7 (seven) days or such other term as may be determined by RANG. Your eligibility for a free trial including the time for such free trial and the Content available to be viewed during free trial period is at the discretion of RANG and such free trial can be modified, suspended or terminated by RANG at any point of time without giving notice to you.

The specific details, features, limitations (e.g., number of concurrent steams allowed), duration, and pricing for each Subscription Plan will be presented to you at the time of offer or Subscription. Please note that some Content, when accessed, may show advertisements even where the Subscription Plan selected is an advertisement free plan, at the sole discretion of the Company.

II. Subscription Fees: For the Subscription Plans, you agree to pay the applicable subscription fee as may be mentioned on the Platform from time to time, in Indian Rupees (INR). All fees are inclusive of applicable taxes, such as Goods and Services Tax (GST), unless stated otherwise. In case you are eligible for any free trial, RANG may charge you a token amount of money at the time of your registration for a Subscription plan. This token amount will be refunded to you once RANG receives the confirmation from the third-party payment gateway provider that your Payment Method has been registered. Company reserves the right to change the Subscription Fees for any plan at any time. Any fee changes will apply only to subsequent billing cycles, and we will provide you with reasonable prior notice of such changes. In the event of any such change in pricing, the same shall be communicated to you and will only take effect from the start of the subsequent month or such a date that shall be notified to you either through e-mail or shall be posted in a prominent place on the Platform. You will have no obligation to continue using the Platform following any such notification, but if you do not terminate/ delete your account as per the given timeline, your continued use of your account will constitute your acceptance of such changes and shall then use the Services and/or any part thereof only upon payment of such fee / charges as may be determined by the Company at its sole discretion.

III. Payment Methods: Company accepts various payment methods commonly used, which includes Credit Cards, Debit Cards, Net Banking, Unified Payments Interface (UPI), and such other means as available on the Platform.

IV. Payment Processing: Payments are processed through secure third-party payment gateways (“Payment Partner”). By providing relevant information at the time of payment as required by the Company, you represent and warrant that you are eligible and competent to make such payments. You are responsible for the accuracy and authenticity of the payment information provided by you, including the bank account number/credit card details and any other information requested during the subscription process. Further, you acknowledge that Company is not responsible for the processing of payments by Payment Partner and disclaims liability for any errors, failures, or security breaches related to payment processing. Your use of Payment Partner’s payment gateways is subject to their respective terms and conditions and privacy policies, and you hereby acknowledge and agree of having read and accepted such respective terms and conditions and privacy policies. You are responsible for ensuring sufficient funds or credit are available for the transaction to be completed. Company reserves the right to refuse certain payment methods or cards.

V. Billing Cycle and Auto-Renewal: Subscription Fees for recurring plans (e.g., monthly, annual) will be billed in advance at the beginning of each billing cycle, typically starting from the date your paid subscription is activated. Unless you cancel your subscription before the end of the current billing period, your subscription will automatically renew for the same duration, and you authorize company (through its payment gateway) to charge the applicable Subscription Fee for the renewal term using the payment method on file.

VI. Cancellation: You may cancel your paid subscription at any time through your Account settings on the Company Platform or by contacting customer support. Cancellation will become effective at the end of Your current billing period. You will continue to have access to the subscribed Service until the end of the billing period for which You have already paid.

VII. Refunds: Subscription Fees paid are non-refundable and non-transferable (except for the token fees that may be charged during free trial period). There are no refunds or credits for partially used subscription periods or unwatched Content. This policy reflects the standard practice for digital subscription services where access is granted for a defined period. Exceptions may be considered only if required by applicable laws and/or determined by the Company.

8. USER CONTENT

Users of the Services may be permitted to make available content through our Services by way of textual means i.e., through comments, texts, graphics, or any other means for communication on the Platform with the Company and/or any other User of the Service (“User Content”). You must ensure that your Content, and your conduct, comply with the acceptable use terms set forth in this Section. The information and materials in the User Content have not and will not be verified or approved by us. The views expressed by other users through the Services do not represent our views or values but the Company may (but is not obligated to) monitor your account, content, and conduct, regardless of your privacy settings. We may, in our sole discretion, remove or limit access or availability to any User Content or account that we consider in good faith to violate this policy. Further, You should bear in mind that circumstances change and that information in the content that may have been accurate at the time of uploading that content will not necessarily remain so. The User Content made available by You shall adhere to the Community Guidelines of the Company.

In general, you shall not use our Services in any manner that is illegal with respect to the laws in force in your region as well as the laws of India and further including any use that we, in our sole discretion, deem to be illegal, inappropriate, harmful to our reputation, or in violation of the legal or contractual rights of the Platform or any third party. These Terms sets forth examples of certain prohibited conduct, but such examples are for purposes of illustration and do not limit our right to deem other conduct to be in violation of the present Terms. You warrant that any contribution/ User Content that does not comply with acceptable standards will lead to the termination of your account and you will be liable to us and shall further indemnify and keep indemnified and hold harmless the Company for any breach of these Terms including without limitation any such warranty. You will be solely responsible for any loss or damage we suffer as a result of your breach of these Terms or any such act that puts us or the platform in jeopardy of any legal or non-legal claim.

By uploading User Content to the Platform, you waive any rights to prior inspection or approval of any marketing or promotional materials related to such User Content. You also waive any and all rights of privacy, publicity, or any other rights of a similar nature in connection with your User Content, or any portion thereof. To the extent any moral rights are not transferable or assignable, you hereby waive and agree never to assert any and all moral rights, or to support, maintain or permit any action based on any moral rights that you may have in or with respect to any User Content you upload to the Platform.

The Company offers users the ability to submit User Content to or transmit such Content through the Service. The Company does not pre-screen any User Content, but reserves the right to monitor, remove, disallow, block or delete any User Content without prior notice and in its sole discretion. We have the right – but not the obligation – in our sole discretion to monitor, remove, disallow, block or delete any User Content with or without notice and without any liability to you. The Company, in its sole discretion, has the right to strike your account for a period of 24 (twenty- four) (‘Strike-Down Period”) hours, in case of any violations brought to its notice. You shall be given a right to be heard during the Strike-Down Period and in case there is no violation found, as per the sole discretion of the Company, your account shall be restored. Further the Company reserves the right to take-down any content against which any violation / claim has been received by the Company.

I. Content Restrictions

As a condition of use of the Services, You promise not to use the Service for any purpose that is prohibited by these Terms. You are responsible for all of Your activity in connection with the User Content and/or use of the Platform and/or the Services. You shall not upload any content which may be construed as illegal, offensive, defamatory, including but not limited to the following:

• Infringes any copyrights or other rights (e.g., trademark, privacy rights, etc.) of any other third-party;
• Is sexually explicit or promotes sexual services;
• Is defamatory, derogatory, obscene, pornographic, paedophilic or invasive of another’s privacy, including bodily privacy;
• Is harassing or abusive;
• depicts women in an inappropriate or derogatory manner
• Contains hateful or discriminatory speech;
• Promotes or supports terror or hate groups;
• Contains instructions on how to assemble explosive/incendiary devices or homemade/improvised firearms;
• Exploits or endangers minors;
• Depicts or encourages self-harm or suicide;
• Depicts (1) unlawful real-world acts of extreme violence, or (2) animal cruelty or extreme violence towards animals;
• Contains false or misleading claims about (1) vaccination safety, or (2) health-related information that has a serious potential to cause public harm;
• Contains conspiracy-related content where the underlying conspiracy theory makes claims that (1) suggest that a real-world tragedy did not occur, or (2) violate other content restrictions; or
• Violates any applicable law of the country wherein the Services are being utilized.
• is in the nature of advertisement or surrogate advertisement or promotion of any third-party platforms or services including without limitation online games, betting applications / websites, etc.

II. Code of Conduct

In using our Services, you shall not:

• use an offensive text, screen name (e.g., explicit language) or avatar/poster/image etc. (e.g., containing nudity);
• Act in a deceptive manner or impersonate any person or organization;
• Harass or stalk any person;
• Harm or exploit minors;
• Distribute “spam” in any form or use misleading metadata;
• Collect personal information about others;
• Use or export any of our Services in violation of any Indian laws and/or laws of the country wherein the Services are being utilized;
• Engage in any unlawful activity;
• Cause or encourage others to do any of the above.

III. Prohibited Technical Measures

You shall not:

• scrape, reproduce, redistribute, create derivative works from, decompile, reverse engineer, alter, archive, or disassemble any part of our Services and/or Platform; or attempt to circumvent any of our security, rate-limiting, filtering, or digital rights management measures;
• Submit any malicious program, script, or code;
• Take any other actions to manipulate, interfere with, or damage our Services.

IV. Restricted Users

You shall not create or maintain an account if you are a member of any terror or hate group or any such organisations. Further, you may not create or maintain an account if you are (a) located in a country that has been designated by the Indian Government as a terrorist-supporting country; or (b) listed on any Indian Government list of restricted parties. In all other cases, if you discover any content that infringes or violates any of your other rights, which you believe is defamatory, pornographic, obscene, racist, or otherwise liable to cause widespread offense, or which constitutes impersonation, abuse, spam, or otherwise violates these Terms and/or any other policies of the Company and/or any applicable law, please report this to us at contact@reelsaga.in.

V. Use of your Content

You hereby grant the Company an unrestricted, assignable, sub-licensable, revocable, royalty-free license throughout the universe to reproduce, distribute, publicly display, communicate to the public, publicly perform (including by means of digital audio transmissions and on a through-to-the-audience basis), make available, create derivative works from, and otherwise exploit and use (collectively, “Use”) all User Content you upload to or through the Services by any means and through any media and formats now known or hereafter developed, for the purposes of (i) advertising, marketing, and promoting the Company and the Services and/or Platform; (ii) displaying and sharing your User Content to other users of the Service; (iii) disclosing your User Content on and through the Platform (iv) providing the Services as authorized by these Terms. In addition, User Content you delete from the Platform may persist for a limited time period in backup and will still be visible by others who have shared it. You further grant the Company a royalty-free license to use your username, image, voice, and likeness to identify you as the source of any of your User Content. You must not post any User Content on or through the and/or Platform or transmit to the Company any User Content that you consider to be confidential or proprietary. Any User Content posted by you to or through the and/or Platform or transmitted to the Company will be considered non-confidential and non-proprietary, and treated as such by the Company, and may be used by the Company in accordance with these Terms without notice to you and without any liability to the Company.

9. RANG’S CONTENT

The Services and/or the Platform may contain Content specifically provided by the Company and/or its partners, assignors, licensors, etc. and such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws, as applicable. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Services. Subject to these Terms, the Company grants its users a worldwide, non-exclusive, non-sub-licensable and non-transferable license only to access and view /listen to such Content, solely for the purpose of personal entertainment and non-commercial use. Any use, reproduction, modification, distribution or storage of any such Content for any other purpose by You is expressly prohibited unless You obtain a prior written permission / approval from the Company and/or from the copyright holder identified in such Content's copyright notice, as applicable. You shall not sell, license, rent, or otherwise use or exploit any Content for commercial and/or non-commercial (whether or not for profit) use or in any way that violates any third party right.

The Company’s Platform and/or its Content may be sponsored by any third-party brands / companies and such sponsored Content may use such third-party brand’s name, likeness, logos, and/or trademarks. You hereby undertake not to use and/or exploit, in any manner whatsoever, any such third-party brand’s name, likeness, logos and/or trademarks. Further, You acknowledge that such third-party brands may impose certain terms and conditions on the Company and its users and You hereby agree to comply with and abide by all such third-party brand’s terms and conditions which may be available at such third-party brand’s website and/or which may be provided by the Company from time to time (however, the Company shall not be obliged to provide all such third-party brand’s terms and conditions).

the Company will own all the copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws, as applicable, vesting in such Contents and any use, reproduction, modification, distribution or storage of any such Content for any other purpose by You is expressly prohibited.

In the event the Company allows or permits downloading of the Content for the purpose of offline viewing or temporary storing, through any mode, at the Company’s discretion please note that: (a) the downloads will be temporary in order to allow you to access/listen to the Content within a specified period of time and You shall not attempt to or actually make a copy of the Content in any manner or form, and (b) not all Content may be available for download for offline access.

Please note that the availability of the Content or some part of Services and Your ability to access, (a) is subject to the Company’s sole discretion and (b) may be dependent upon your geographical location and (c) is on the condition that not all Content or Services will be available to all viewers. You agree and acknowledge that the Company may monitor or use certain technologies for monitoring of activities, as separately explained in our Privacy Policy.

10. INTELLECTUAL PROPERTY

We respect and uphold all intellectual property rights and expect you to do the same. As a condition of your access to and use of the Services and/or the Platform, you agree not to use the Services and/or any Content on the Platform to infringe any intellectual property rights which do not belong to you unless you have express permission from the proprietor of such intellectual property. We reserve the right, with or without notice, at any time and in our sole discretion to block access to and/or terminate the accounts of any user who infringes or is alleged to infringe any copyrights or other intellectual property rights of any third-party. Further, upon receipt of proper notice, we will remove any Content available on the Platform that violate the Copyright Act, 1957 or equivalent law of any applicable jurisdiction (“Copyright Act”). If you discover any Content on the Platform that you believe infringes yours or any third-party’s intellectual property rights including copyright, please report the same to us (“Infringement Notice”) using any of the methods outlined on our Platform.

If you would prefer to send us your own written notification, please make sure that you include the following information:

• a statement that you have identified Content on Platform that infringes your copyright or the copyright of a third party on whose behalf you are entitled to act;
• a description of the copyright work(s) that you claim have been infringed;
• a description of the Content that you claim is infringing and the link to the Content on the Platform where such Content can be located;
• your full name and telephone number, a valid email address on which you can be contacted;
• a statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright owner, its agent, or the law; and
• a statement by you that the information in your notice is accurate and that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
• your notice should be sent to us by email at contact@reelsaga.in.

By submitting an Infringement Notification, you acknowledge and agree that the Company may forward your Infringement Notification and any related communications to any users who posted the material identified in such notice.

Acceptance of these Terms in no way enables or allows you to copy, or modify the Platform, any part of the Platform, our trademarks, or any other intellectual property in any way. No term or document available on our Platform, including these Terms, allows you to extract the source code of the Platform, and you are also barred from translating the Platform into other languages or make derivative versions. The Platform itself, and all the trademarks, copyright, database rights, and other intellectual property rights related to it, belong exclusively to the Company and at no time is waivered through any terms, policies, or documents provided on our Platform.

11. TRUST AND SAFETY

Company monitors Video recordings, and live video published so we can investigate any complaints regarding violations of our Term including without limitation our Community Guidelines in order to provide a safe virtual space and to combat illegal and harmful conduct and content. If we receive a complaint, we will review the recording to determine whether a violation has occurred. we will retain the recording as long as reasonably necessary to investigate the potential violation. We try hard to make sure the Platform is a safe place for all users, and we expect you to do the same. By using our Services and/or the Platform, you agree that you will comply with these Terms, including our Community Guidelines and any other policies we make available in order to maintain the safety of our user and the Services. We reserve the right to remove any Content from our Platform for any reason, or to limit its availability. We likewise reserve the right to terminate or suspend your account, or limit its availability.

12. REPORTED ACCOUNTS/USERS

Once any user’s Account is reported to us, we shall temporarily suspend such account until the matter is assessed and resolved and the user is made to give his/her statement with respect to the same which shall be recorded for any future claims or references. A specific scale has been assigned to such reporting methods for assessing the period of suspension and the degree of seriousness required to deal with it. The following are mere examples (and the same are not exhaustive) to help the user realize the degree of action that may be taken against them in case their account is ever reported:

I. Default Suspension

A 24-hour suspension will happen by default on all accounts that are reported. The account can be reactivated by a plain acknowledgment by the user of the claims/complaint made against their account. An acknowledgment would mean acceptance of the claim and an unequivocal statement to not perpetuate the activities that invoked such claim/complaint. Such acceptance would also attach a “Strike” to the User’s account and after one (1) to three (3) strikes received on an account, depending upon the seriousness of the matter, the account shall be permanently deleted at our sole discretion. However, if the user does not acknowledge and accept the reason for the reporting, the user will have to submit a counterclaim or a show cause notice which shall be assessed by us, and the account may then be reactivated or be given a strike with or without increased suspension at our sole discretion.

II. Three Strike Offences

Any user found to do or propagate the following shall have their account deleted after three strikes-

1. Spamming.
2. False advertising or disclosing locations for fraudulent purposes.
3. Using abusive language.
4. Making false and/or defamatory statements about another Users.

III. One Strike Offences:

Any user found to do or propagate the following shall have their account deleted after the first instance of such reporting, however an option of providing a show cause shall be afforded upon such user to make a case for keeping the account active.

1. Posting of any unwarranted sexual comment, texts, graphics, etc.
2. Posting of any comment, texts, graphics, etc., enticing violence and repulsive comment, texts, graphics, etc.
3. Hate speech against any segment of the society.
4. Targeted harassment and/or bullying of another user or any third-party.
5. Promoting / Posting any comment, texts, graphics, etc. that likely can cause harm to the general public or endanger human life or health.
6. Promoting / Posting any comment, texts, graphics, etc. that promotes or depicts abuse or assault against children or women.
7. Any comment, texts, graphics, etc., promoting terrorism, terrorist organisation, anti-national movements implicitly or explicitly.
8. Infringement of any intellectual property rights of the Company and/or any Content available on the Platform.
9. Any form of piracy by the User including by way of screen recording, unauthorized downloading, unauthorized spidering, “scraping,” or harvesting of Content, or use any other unauthorized automated means to compile information.

You hereby agree and acknowledge that the instances as aforementioned are merely indicative in nature and does not form an exhaustive list of offences for which the account may be suspended or any action would be taken by the Company against such user.

However, you shall be solely responsible for any form of interaction with another user over the Platform. Any discrepancy, issue, complaint arising out of such interaction, if not of the nature as mentioned exclusively in the present Terms, shall be resolved by the User(s) themselves. We have and hold no obligation to intervene or set right such matters, however, this in no way takes away our right to resolve such matters at our discretion, without invoking any responsibility or liability.

It’s our policy, in appropriate circumstances and at our discretion, to disable or terminate the accounts of people who repeatedly infringe or are repeatedly charged with infringing copyrights or other intellectual property rights

13. GRIEVANCES

1. Please submit any Content related concerns, complaints or grievances at:
   The Grievance Officer is Animesh Gautam and can be contacted at contact@reelsaga.in.
2. For concerns, complaints and/or grievances related to the Platform or Services, please contact Animesh Gautam at contact@reelsaga.in.
3. You will be required to furnish relevant details pertaining to the concerns, complaints or grievances, including your name, email ID, age, title of specific Content, issue of grievance, language, time code of the Content where grievance exists, screenshots (if any), user login ID and details

Self-Regulatory Content Grievance Redressal for Online Curated Content Providers (OCCPs)

Compliance Report for the month of October 2026

4. User Content:
   If you have any complaints relating to any third-party User Content uploaded on the Platform, then please contact contact@reelsaga.in.
5. Your email, which must bear your digital signature or a signed written complaint, should include the following information:
   • Details of the objectionable user material or content;
   • Details of the basis of the objection;
   • What relief is being requested;
   • All other relevant information required by the Company to assess the complaint.

14. RETENTION OF RECORDS

You agree that, the Company shall be entitled retain user information and user registration records, in order to comply with any obligations due under applicable law, for a period of not less than 180 days from: (i) Date of removal or disabling access to any unlawful information pursuant to receipt of actual knowledge or on voluntary basis or upon receipt of any grievances received by it and (ii) Additionally, in case of any cancellation of registration or withdrawal of a user.

15. YOU MUST NOT

You as the user hereby expressly agree that you shall not:

• Republish any material and/or Content that is accessible on the Platform.
• Sell, rent or sub-license any material and/or Content from the Platform.
• Reproduce, duplicate, copy, exploit, etc., in any manner whatsoever, our material from our Platform.
• make unauthorized copies of any Content made available on or through the Platform.
• use any trademarks, service marks, design marks, logos, photographs, or other Content belonging to the Company or obtained from the Platform;
• gain unauthorized access to the Services and/or Platform, to other user’s accounts, names, or personally identifiable information, or to other computers or websites connected or linked to the Services and/or Platform.
• engage in unauthorized spidering, “scraping,” or harvesting of Content or personal information, or use any other unauthorized automated means to compile information.
• Post any virus, worm, spyware, or any other computer code, file, or program that may or is intended to disable, overburden, impair, damage, or hijack the operation of any hardware, software, or telecommunications equipment, or any other aspect of the Service or communications equipment and computers connected to the Service;
• assist or permit any person in engaging in any of the activities described above
• You should not access or use the Service or the Content therein by means of any mechanism or technology which conceals your actual geo-location or provides incorrect details of your location (for example, use a virtual private network (VPN)).
• Cover, remove, disable, manipulate, block or obscure advertisements or other portions of the Services or the Content;
• Use the Services to advertise or promote competing services;

Parts of this Platform offers an opportunity for Users to stream video information on and in the Platform. The Company does not filter, edit, publish or review such Content prior to their presence on the Platform. Content streamed and made available does not reflect the views and opinions of the Company, its agents, and/or affiliates. To the extent permitted by applicable laws, the Company shall not be liable for the Content or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or making available of and/or appearance of the Content on the Platform. The Company reserves the right to monitor all Content and to remove any Content which can be considered inappropriate, offensive, or causes breach of these Terms.

16. WARRANTIES AND REPRESENTATIONS

You as the user of the Platform hereby expressly represent and warrant that:

• You are of required age and have full power and absolute authority to accept these Terms, which shall form a binding agreement between you and us. In the event you are a minor, you hereby undertake that your parent / legal guardian has read these Terms and have accepted the same on your behalf.
• You are free from any third-party obligation to post the User Content on our Platform and have all necessary licenses, authorizations, consents, releases, etc. to do so;
• You will use the Services and/or Platform always in compliance with these Terms and all applicable laws
• The content does not infringe any intellectual property right, including without limitation copyright, patent or trademark of any third party;
• The User Content does not contain any material which invades privacy of any person;
• You hereby grant the Company a non-exclusive, irrevocable, royalty free license to use your User Content in any and all forms, formats or media without any formal permission and that the Company shall have a right to reproduce the same at its sole discretion. You further represent and warrant that You have all rights to grant such license to the Company without infringement or violation of any third party rights, including without limitation, any privacy rights, publicity rights, copyrights, contract rights, or any other intellectual property or proprietary rights.
• You will provide accurate, current and complete information about yourself and you will not provide false information about yourself (including, without limitation, when you are being asked on the Site to provide accurate information about your age, payment information, account information, other information of all types you provide to the Company), and you shall not impersonate or appear to impersonate anyone else or otherwise misrepresent your affiliation with any person or entity;
• You will abide by all copyright notices, information, and restrictions contained in or associated with the Services and/or the Platform.
• You will not do anything that is likely to adversely affect or reflect negatively upon or harm the goodwill or reputation of the Company or any of its affiliates or group companies, or the Platform, or any of the Content running or being promoted on the Platform.
• You agree that the Company shall be under no liability whatsoever to you in the event of non-availability of the Services and/ Platform or any portion thereof occasioned by Act of God, war, disease, revolution, riot, civil commotion, strike, lockout, flood, fire, satellite failure, failure of any public utility, man-made disaster, satellite failure or any other cause whatsoever beyond the control of the Company.
• You agree that the Content provided on the Platform is strictly for the users of the Services and not for public exhibition irrespective of whether the public is charged for such exhibition or not. You hereby agree to refrain from further broadcasting or making available any content provided on the web portal or the Platform to any other person(s), or in any manner communicate such content to the public.

17. TERMINATION OF ACCOUNT

Our business may change over time and we reserve the right to cancel any specific Subscription Plan or Service and change Content, in whole or in part, and to terminate your access to and use of the Content, Platform, or Service at our discretion without notice. If you no longer wish to use our Services and/or the Platform, you can delete / terminate your account at a given period of time without giving us any notice. It is hereby clarified that you shall not be entitled to any refund from the Company whatsoever of any amounts paid by you either for the Subscription Plans or for any other reason, unless otherwise required by law or agreed by the Company. If you breach the provision of these Term and/or any other policies such as Community Guidelines or Privacy Policy, we may, at our option and as per the provisions of these Terms, terminate, suspend, delete, or limit access to your account. If we delete your account for breach in whole or part of these Guidelines, you may not be allowed to re-register on the Platform. Once your account has been terminated either by you or us, any and all data residing in your account or pertaining to activity from your account will be irretrievably deleted by us, except to the extent that we are obliged or permitted to retain such Content, data or information for a certain period of time in accordance with applicable laws and regulations and/or to protect our legitimate business interests. If your account is terminated either by you or us, you promise to not use any intellectual property, any information made available to you through the Platform, which belongs to the Company or any other user and in turn warrant to destroy it as per the directions of the Company. Further, upon termination of these Terms, the Company shall not be liable to refund any amounts paid by you (if any).

18. MODIFICATION AND TERMINATION OF SERVICES

We are improving our Services and creating new ones all the time. That means we may add or remove features, Contents, or functions of our Services, and we may also suspend or stop providing our Services. We may take any of these actions at any time for any reason, and when we do, we may not provide you with any notice beforehand. The Company may terminate or suspend this license and your access to our Services and/Platform at any time, with or without cause or notice to you. The Company may also limit your use of specific features in our Services with or without cause or notice to you. While we’ll try to give you reasonable notice beforehand, we can’t guarantee that will be possible in all circumstances. For example, we may deactivate your account due to prolonged inactivity, and we may reclaim your username at any time for any reason. If you violate any provision of these Terms and/or our any other policies, your authorization to access our Services and/ Platform terminates automatically. Regardless of who terminates these Terms, you will continue to be bound by these Terms.

19. INDEMNIFICATION

You agree to indemnify and hold harmless the Company and/or its assigns, affiliates and their respective officers, directors, employees, representatives, licensees, authorized designees, successors and assigns (“Indemnified Personnel”) from any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys' fees and costs) that such Indemnified Personnel may incur as a result of or arising from (i) any of your User Content; (ii) the breach of any of your warranties, representations, covenants, responsibilities or other obligations set forth in these Terms; (iii) your violation of any person's intellectual property, privacy, publicity or other right; (iv) the violation of any applicable laws of any country wherein the Platform is being used by you and/or these Terms by you and/or anyone using your registered account to access and/or otherwise use the web portal and/or Platform (in whole or in part); or (v) your wilful misconduct or the wilful misconduct of anyone accessing the Platform through your registered account, in connection with your (and/or such other person's) use of the Platform (in whole or in part). We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defences. This provision shall remain in full force and effect notwithstanding any termination of your use of the Services and/or Platform.

20. LIMITATION OF LIABILITY

Nothing in these Terms shall exclude or limit our liability for losses that may not be lawfully excluded or limited by applicable law.

Subject to the paragraph above, we shall not be liable to you for:

• any loss of profit (whether incurred directly or indirectly);
• any loss of goodwill;
• any loss of opportunity;
• any loss of data suffered by you; or
• any indirect or consequential losses which may be incurred by you.
• your inability to access or use the Platform or any part or parts thereof, or to access any Content;
• any changes that the Company may make to the Platform or any part thereof, or any temporary or permanent suspension or cessation of access to the Platform or any Content in or from any or all territories;
• any action taken against you by third party rights-holders with respect to any alleged infringement of such third party’s rights relating to your use of the Platform, or any action taken as part of an investigation by the Company or any relevant law enforcement authority regarding your use of the Platform;
• any errors or omissions in the Platform’s technical operation, or from any inaccuracy or defect in any Content or any information relating to Content;
• any misconduct by other Users or third parties using the Platform, especially in breach of the agreement;
• any loss or damage to any computer hardware or software, any loss of data (including your Content), or any loss or damage from any security breach.
• Any other loss will be limited to (i) the amount paid by you to the Company within the last 3 (three) months OR (ii) in the event no amounts have been paid by You to the Company, then in such case INR. 500/- (Indian National Rupees Five Hundred only).

Further, we shall not be liable to any loss or damage which may be incurred by you as a result of:

• Any reliance placed by you on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between you and any advertiser or sponsor whose advertising appears on the Service;
• Any changes which we may make to the Services, or for any permanent or temporary cessation in the provision of the services (or any features within the Services);
• your failure to provide us with accurate account information; or
• your failure to keep your password or account details secure and confidential.

You release us from all liability relating to your connections and relationships with other users. You understand that we do not, in any way, screen users, nor do we inquire into the backgrounds of users or attempt to verify their backgrounds or statements. We make no representations or warranties as to the conduct of users or the veracity of any information users provide. In no event shall we be liable for any damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to your conduct or anyone else in connection with the Services, including, without limitation, bodily injury, emotional distress, and any damages resulting in any way from communications or meetings with users or persons you may otherwise meet through the Services. As such, You agree to take reasonable precautions and exercise the utmost personal care in all interactions with any individual You come into contact with through the Services, particularly if You decide to meet such individuals in person.

Please note that we only provide our Platform for domestic and private use. You agree not to use our Platform for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, loss of goodwill or business reputation, business interruption, or loss of business opportunity. Further, in no event does the Company assume any responsibility or liability whatsoever for any Content, and you agree to waive any legal or equitable rights or remedies you may have against the Company with respect to such Content.

21. INJUNCTIVE RELIEF

Notwithstanding anything to the contrary herein, you hereby irrevocably waive any right or remedy to seek and/or obtain injunctive or other equitable relief or any order with respect to, and/or to enjoin or restrain or otherwise impair in any manner, the production, distribution, exhibition or other exploitation of any the Company’s Content, production or project, or the use, publication or dissemination of any advertising or promotion in connection with such Content, production or project. This provision shall remain in full force and effect notwithstanding any termination of your use of the Services and/or Platform.

22. THIRD PARTY CONTENT

For any third party content (“Third Party Content”), the Company’s role is limited to providing a communication platform along with hosting services to third parties, to enable the transmission of the Third Party Content directly from third parties to You. It is further provided that Third-Party Content may include content which are in public domain and free to use by third-parties and/or the Company without any express license. The Third Party Content on the Platform is directly uploaded onto the Platform by third parties who avail of our hosting services, without any intervention from us in the uploading / transmission process. You hereby acknowledge that the Company’s role is that of an ‘intermediary’ as defined under the Information Technology Act, 2000 and the rules thereunder, with regard to the Third Party Content. Being an intermediary, the Company has no responsibility and / or liability in respect of any Third Party Content on the Platform, including for intellectual property rights infringement, defamation, obscenity or any other violation under applicable law.

23. ADVERTISEMENTS, THIRD-PARTY LINKS AND SERVICES

Some of the Services are supported by advertising revenue and may display advertisements, promotions, and links to third-party websites. You hereby agree that the Company may place such advertising and promotions on the Platform or on, about, or in conjunction with any content on the Platform. The manner, mode and extent of such advertising and promotions are subject to change without specific notice to You. Our Services and/or the Platform may contain links to third-party advertisements, websites, services, special offers or other events or activities that are not owned or controlled by us. We do not endorse or assume any responsibility for any third-party advertisements, sites, information, materials, products or services. If you access any third-party advertisement, website, service or content from our Platform, you do so at your own risk and you agree that we will have no liability, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or access to any third-party advertisement, website, service or content. RANG expressly disclaim any liability arising out of the advertisements, usage or viewing of these products or services advertised on our Platform or the (third party) content made available / hosted on the third-party sites. RANG takes no responsibility for advertisements or any third-party material posted on the Platform nor does it take any responsibility for the products or services provided by advertisers. Any dealings You have with advertisers found while using the Services are between You and the advertiser, and You agree that RANG is not liable for any loss or claim that You may have against an advertiser.

24. ASSIGNMENT TO THIRD PARTIES

The Company may assign its rights and (where permissible by law) its obligations under these Terms, in whole or in part, to any third party at any time without notice, including without limitation, to any person or entity acquiring all or substantially all of the assets or business of the Company. You may not assign these Terms or the rights and duties hereunder, in whole or in part, to any third party without our prior written consent.

25. DISCLAIMERS

OUR SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED ON AN "AS-IS" BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE TAKE NO RESPONSIBILITY AND ASSUME NO LIABILITY FOR THAT YOU OR ANY OTHER USER OR THIRD PARTY POSTS OR TRANSMITS OR EXHIBIT USING OUR SERVICES AND/OR WEB PORTAL OR APP. YOU AGREE AND ACKNOWLEDGE THAT YOU MAY BE EXPOSED TO CONTENT THAT IS INACCURATE, OBJECTIONABLE, INAPPROPRIATE FOR CHILDREN OR OTHERWISE UNSUITED TO YOUR PURPOSE. THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DO NOT DISCLAIM ANY WARRANTY OR OTHER RIGHT THAT WE ARE PROHIBITED FROM DISCLAIMING UNDER APPLICABLE LAW. THE COMPANY, AND ITS TEAM, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, SUPPLIERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (A) THE SERVICE WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (C) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE WEBSITE, SERVICE AND CONTENT IS SOLELY AT YOUR OWN RISK. SOME STATES / COUNTRIES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

26. MATURITY RATINGS AND CONTENT DISCLAIMERS

You hereby acknowledge that the Content made available on the Platform and/or any parts thereof may be a work inspired by, based on real-life experiences and research. Such Contents are meant solely for the purpose of knowledge sharing and entertainment, and no part or whole of Contents is intended to trigger, disgrace, defame, offend, malign or hurt the sentiments of any person (living or dead), gender, organization, religion, ethnic group, caste, community, class of persons, institution, profession or beliefs in any manner, whatsoever. Further, no identification of any real-life persons, events, organizations, locations is intended and any such identification in any Contents shall purely be coincidental. The Contents available and/or parts thereof may contain foul, abusive and/or profane language to effectively communicate the theme and/or suit the context of the Content(s) and accordingly, listener discretion is advised to You. You hereby understand that Content of various maturity ratings will be available and accessible on the Platform and each such Content will indicate a maturity / age rating and You agree to adhere to the same and your non-adherence to the same shall in no manner make the Company liable.

Company shall only be responsible to rate its own Content. Broadly, every Content provided on the Platform shall be classified as follows:

27. SEVERABILITY

Should one or more provisions of these Terms be found to be unlawful, void or unenforceable under any law that is applicable hereto or if any court of competent jurisdiction in a final decision so determines, these Terms shall continue in force save that such provision shall be deemed to be deleted. This means that such provision(s) shall be deemed severable and will not affect the validity and/or enforceability of the remaining provisions of the Terms, which will remain in full force and effect.

28. SURVIVAL

You acknowledge that Your representations, undertakings, and warranties and the clauses relating to indemnities, limitation of liability, grant of license, governing law, confidentiality shall survive the efflux of time and the termination of these Terms

29. NO WAIVER

No waiver of any provision of these Terms and/or any part thereof will be deemed a further or continuing waiver of such term or any other term, and either Party’s failure to assert any right or provision under these Terms will not constitute a waiver of such right or provision.

30. RELATIONSHIP BETWEEN PARTIES

You hereby agree and acknowledge that these Terms in no way, either implicitly or explicitly, creates any joint venture, partnership, employment, agency relationship, or any other commercial-business relationship of any manner whatsoever between you and the Company.

31. ENTIRE AGREEMENT

These present Terms, together with our other Policies and resources, attachments, amendments, annexure, and schedules, if any, constitutes the complete and exclusive understanding with respect to the subject matter, i.e. Your use of the web portal and/or Platform and constitute the entire agreement between you and us, and supersede any prior agreement between you and us. Any modifications to these Terms shall be made in writing and duly notified.

32. THIRD PARTY RIGHTS

These present Terms are not intended to give rights to anyone except you and us. This does not affect our right to transfer our rights or obligations to a third party as described in the Assignment clause above.

33. CONSENT OF COMMUNICATION

Your usage of our Platform and all services therewith implies an unequivocal consent of receiving notifications and updates from us, with or without prompts from your end, via. emails, push notifications, and text messages. Your usage of our services is made possible through user identification methods that require you to share your contact number and E-mail ID for authentication. In doing so, you also agree and consent to us using your information to send you updates and information that may be promotional in nature. You may discontinue from receiving such text and/or emails through the ‘unsubscribing’ option provided on our Platform. However, we strongly recommend that you continue to receive information from our end to stay updated with respect to our Services’ latest features and policies. The frequency of such updates and notifications would vary with regards to our Platform’s features and development.

Standard text message and data rates may apply on the receipt of our notifications, including roaming charges (if any). With respect to any charges levied of the nature discussed before, you must contact your mobile connection provider for the details and charges. No liability of such charges shall fall upon us.

34. FEEDBACKS

We always love to hear from our Users, but you are not required to provide us with feedback. If you do provide feedback or suggestions to us, we may use your feedback and suggestions without compensating you, and without any restriction or obligation to you. You agree that we will own all rights in any materials or other items that we develop based on your feedback or suggestions.

35. TECHNICAL FAILURES

It is possible that You may face disruptions, including, but not limited to errors, disconnections or interferences in communication in the internet services, software or hardware that You have used to avail our Platform and/or Services. The Company is not responsible for such factors in the disruption or interruption in the Services and You take full responsibility with complete knowledge for any risk of loss or damages caused due to interruption of Services for any such reasons.

36. GOVERNING LAW AND JURISDICTION

Any disputes that arise shall be promptly resolved through mutual discussion or negotiation, wherever necessary if the same is not resolved unilaterally through our Terms and/or Policies, within 30 (thirty) days from the day the dispute arises. In case, the dispute does not get resolved within the stipulated time, these Terms and any non-contractual obligations or liabilities arising out of or in connection with the performance of these Terms including all allied policies and resources, shall be governed by, enforced, and construed in accordance with the laws of India and the courts of Mumbai, India shall have exclusive jurisdiction to resolve any dispute which may arise and you irrevocably agree to submit to the jurisdiction of the courts in Mumbai. Notwithstanding anything contained herein the Company at its sole discretion shall have a right to refer/bring any proceedings or disputes before any competent forum and you shall submit to the jurisdiction of such forum.